Pavel Smutný from the Department of Control Systems and Instrumentation and Petra Schreiberová from the Department of Mathematics and Descriptive Geometry of the Faculty of Mechanical Engineering focused their research on chatbots, which are available via the Messenger communication application on Facebook.
They found that educational chatbots on the Facebook Messenger platform vary from the basic level of sending personalized messages to recommending learning content. Results show that chatbots which are part of the instant messaging application are still in its early stages to become artificial intelligence teaching assistants. The findings provide tips for teachers to integrate chatbots into classroom practice and advice what types of chatbots they can try out.
The results of the research are available in the July's issue of the high-impact journal Computers & Education with the title Chatbots for learning: A review of educational chatbots for the Facebook Messenger.